The Hosting Masterclass
 
 

04. Press & photography.

It’s a little odd to say, but the only (real) way someone is going to experience your house to rent is through photos. This is very, very key. A lot of people I bump into are so proud they take their own photos, or that they haven’t paid a photographer to take their photos, but they’re really doing themselves a bit of a disservice (unless they’re a wonderfully talented photographer!). By not having photos that showcase your property properly, you are alienating your target market of women 25 - 65 who emotionally buy through imagery.

There is so much art that goes into taking beautiful photos that evoke emotion and a real estate photo isn’t going to cut it. Your property is more than likely everything someone wants, but if you can’t convey that through your imagery, there is no amount of words you can use to get them there. That being said, though, don’t be frightened of the process! Anyone can do it and I’ve seen it. Photography is really about learning what you need to learn and then practice, practice, practice.

Every great photographer and every good enough photographer I know (including myself) is self-taught. We’ll use this chapter to demystify the process of photography and get you on the right track to making beautiful, emotional, and evocative imagery.

Similar to last week, this week hinges upon ‘hands on’ practice with your camera (or phone). This includes getting familiar with taking photos and learning how to look at your property as a space to be captured — aka when time is best to shoot it. I encourage you to spend a lot of time this week looking at and observing your property. If you don’t have a property yet, use your workspace, pick a subject, and enjoy the practice of shooting.

Get your cameras ready and let’s begin with the overview.

 
 
 
 

04. To ponder. 

“To create one’s own world takes courage.”   

- Georgia O’Keefe


 
 
 
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04. Lesson: taking your own photos.

Probably the most common question I get asked is what filter I use. The thing is, evocative imagery has nothing to do (really) with filters — it all starts with taking a good photo first and I am a sincere believer that you can take an excellent photo on any device, it just comes down to a few things.



Your five rules for taking a beautiful photo.

  1. Side Light - Photos are all about lighting, above anything else. Practice restraint and only take photos where the light is good — almost always this is when light is pouring in from the side. This is because side light gives depth and contrast to a scene, whereas most other light flattens your image. I suggest waiting until the right time of day to take your photo, or practice blocking off light with a curtain, closing a door, wrapping plastic, or something similar so you can control the light. I personally take note of a room’s natural light pattern, designing the room in such a way that I ensure beautiful side light. A bed positioned near a window, etc. There’s no doubt I absolutely consider photos when designing a room and I encourage you to, as well - it makes your life much easier later on. Click here to see an example of side light used correctly and not used at all.

  2. Turn Off the Lights - The quickest hack to a good photo is to turn off all artificial light. Mixing natural light and yellow light (from bulbs) nearly always results in a terrible photo. It’s best to rely solely on natural light. Click here for an example.

  3. Take Photos From a Comfortable Seated Height - The eye feels most comfortable when a room is shot from seated height rather than standing height. This is a small but easy consideration when framing a photo for emotional impact. Click here for an example.

  4. Frame Your Shot + Check Your Lines - When you decide to take an image, remember that you are composing a picture so think about your scene as a finished product and take a moment to make sure all your lines are straight. There is nothing that gives away an amateur photographer faster than wonky lines. It’s best to watch these when you’re taking the photo rather than having to fix them afterwards, but don’t fret, they can be aided in the edit. Click here to see an example.

  5. Clean Your Lens - If you want to instantly make your image three times better, get in the habit of wiping your lens, particularly if you are using a phone camera. For a large camera, buy a lens cleaner and keep it fresh and smudge free.

{ Answer Q4.1- What are the Five Rules for taking a beautiful photo, no matter the device? }

{ Go to E4.1 - Go and learn more! Whether you’re using a big camera or your phone, it’s important to investigate ways to learn more.



04. Lesson: editing.

Now that you have a good photo, of course you’ll want to edit it. If you’re using an iPhone, the two applications I recommend are RNI Films and VSCO Camera. If you already have Lightroom for your computer, I would highly recommend the mobile application. I’m not going to walk you through how to edit an image, but I encourage you to have a play and become comfortable with the capabilities of your chosen application. This way you can feel confident in your ability to not only have a beautiful image, but one that emotionally reflects the experience of your space.

Over time, you will develop a photographic aesthetic that fits you and your house story. Don’t worry too much and don’t overthink it. Right now, your assignment is to have a play and have fun. Learn how to look at the world around you. There are little, sweet, ephemeral moments full of magic everywhere.

If you use a big camera, I highly recommend learning Lightroom and developing your own presets, or purchase sets from photographers whose aesthetic you like and admire.

{ Go to E4.2 - Start taking photos and editing them. From this point on, it’s all about practicing because the more you do, the quicker you are going to improve. Don’t be frightened — the more mistakes you make, the better you will one day be. It feels uncomfortable, but we have all walked this path and there’s joy in learning. Feel the fear and do it anyway. }



04. Lesson: press.

What you’re really trying to do is get published in a magazine or online blog because the credibility of publication is what creates an emotional draw to your home. A common question I get asked is, “…but how do I get published?” and, in truth, it’s really fairly easy. First, think about all the magazines you might want to be published in and your house is a good fit for.

{ Go to E4.3 - What magazine or online design blogs do you think your property would be a good fit for? }

{ Go to E4.4 - Go and buy a copy of each of these magazines and make a list of who the photographer is for each of the feature house stories. You’ll notice that there are a few main photographers for each magazine.}


For nearly all these magazines, their photographers are freelancers who sell their photographs from private jobs to the magazine for use. So if you want to get in a magazine, the quickest and easiest way is to hire one of these photographers to shoot your home for Airbnb listing, social media photos, and website all in one job. By doing it this way, you get beautiful photos of your home (that you own) and - fingers crossed - you get published. Talk about a great way to start!



04. Lesson: hiring a photographer.

This process is fairly straightforward, as well. Once you have made your list, you’ll begin to reach out to these photographers and tell them what you’re doing —- that you want images for your Airbnb listing, website, and social media, and potentially to be published. You may want to attach a copy of your house story when you reach out so they get a vibe for your home and what you’re going for. Ask for their cost, an agreement that you would own the pictures, and ask if they are working for any magazines who would potentially like to publish this story. Photographers will most likely get an agreement from a magazine before they photograph your house in case there are any extras the magazine may want (like a cover photo or additional feature). Essentially, you’re trying to get an understanding of their costs, the legal rights, and what your potential for getting published is before you hire them. In the end, it’s these details that may help you decide who you actually hire.

One last thing: make sure your photographer understands your house story and intends to take images that emotionally match your story. This is essential because they likely won’t take photos to match, unless you explicitly tell them that’s what you’d like.



04. Just so they’re all in one spot: your exercises.

Q4.1- What are the five rules to taking a beautiful photo, no matter the device?

E4.1 - Go and learn more! Whether you’re using a big camera or your phone, investigate ways to learn more as described in your workbook.

E4.2 - Start taking photos and editing them. From this point on, it’s all about practicing because the more you do, the quicker you are going to improve. Don’t be frightened — the more mistakes you make, the better you will one day be. It feels uncomfortable, but we have all walked this path and there’s joy in learning. Feel the fear and do it anyway. }

E4.3 - What magazine or online design blogs do you think your property would be a good fit for?

E4.4 - Go and buy a copy of each of these magazines and make a list of who the photographer is for each of the feature house stories. You’ll notice that there are a few main photographers for each magazine.


04. Ponder this.

“A thing that you see in my pictures is that I was not afraid to fall in love with these people.”

– Annie Leibovitz


 
 
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04. Your homework for this module.

  • Begin dedicating yourself to improving your photography now. Download the apps, decide on courses, and start taking photos.

  • Take photos everyday because the best way to hone your skill is to practice.

  • Practice looking for light and lines. Shoot at different times of day to understanding lighting.

  • Shoot as much as you can, it doesn’t really matter what, but your style and skills will emerge in time.

  • Read “The Man in the Arena” speech

  • Take one image that represents your house story as a whole for you. This is a key challenge for the class so be sure to take your time and then post it using the hashtags #thehostingmasterclass and #thm04. Remember to use the comments to start using words to tell me parts of your house story.


 
 
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04. Q and A with Sarah Andrews.

 
 

Q. But I have an Android phone and can’t use those apps!

It’s really not about the apps, it’s first about the photo you take. Start here and use any photo filter app you like, really. It won’t do much unless the photo you start with is good. Putting lipstick on a pig and all that. x

Q. Hi Sarah, Udemy is also a fantastic online learning platform too that covers so many areas, including photography and at such reasonable pricing. Here is the link to the photography listings. Once enrolled you are granted a lifetime access license to study when it suits you. I am enrolled in a few courses, but relating to this course, presently enrolled in a basic photography course for point and shoot cameras and have found the experience to be excellent. It may help others doing this module and for future reference into other areas. Regards, Ann

Thanks, Ann! I know everyone will really appreciate that. Photography is something that can be learned with patience and practice and the ability to be okay with not being good at something right away! X

Q. I am wondering, if it's possible to have an extension for accessing the online portal?

So, we use third party software to manage memberships and our classroom, and as of now, we don’t have the ability to extend your original memberships. The class takes between 1 - 5 weeks to work through, so we have given an extra 10 weeks for ‘life’. I ask that you start with this knowledge in mind and plan your time in the classroom well, I dearly want you all to get everything you can out of it and then go out and conquer your worlds! Failing THAT (life!) at the end of the class, you have the option of extending week to week for $11 AUD, and you can just jump into “Your Account” and cancel that when you feel you are done. Hope that works for you all!

Q. Hi Sarah, I want more than anything to have a well known photographer take photos of my property. One of the reasons I’m doing this course is to find ways to get booked more without spending a lot more money. Cashflow is an issue and around $3000 for professional images is just not possible. Any suggestions of a different angle to get these images taken by someone who may likely get published? Ie, can you sell your story first and have the images taken by the magazine? Thank you!

I honestly do understand. When I first started, I was approached by a magazine. The photos will never be mine, I can’t use them and I had to wait nearly 11 months for the story to be published, so there are lots of pitfalls with “getting lucky”. But you could try contacting a few of the photographers who freelance for the magazines you think you would be a good fit for, and ask if they are working for anyone who might want your house story, as a home feature or for a travel/stay section. You won’t get paid, the photographer will though, and it is a possibility that you won’t be able to use the images.

Failing that, I would get in contact with a fair few, they all have very different prices, some surprisingly expensive, some very cheap! Ask around and don’t be married to one option.

Q. Hi Sarah. I'm returning to the first week of class and our target audience. What are your thoughts on photography featuring people who represent the target audience and/or scenes that they might be able to insert themselves into, such as a dressed table with two glasses of wine and a cheese board. I've seen examples of this that seem really staged or heavy-handed. Go? No go? Thanks!

YES! Do it, but in a not cheesy “dressed table with two glasses of wine and a cheese board” way — do it in a way that fits you and your story and who you are and what you love!

Good examples of how to do this? Check out this students account, who has nailed it!

Hi Sarah, Here's a left of center question for you, we live in Byron Bay and are lucky enough to have bought a property that is on a wildlife sanctuary, we have occasionally been lucky enough to spot a beautiful resident koala in our backyard trees, he visits around once a month we have included photos of him in our listing, guests are often very excited of the prospect of sighting him. Of course as with everything in nature nothing can be guaranteed. I guess my question is - is it a bit of let down if you advertise a koala and he doesn't show:)

Hi! And hello Mr. Koala!! Oh I love this so much, and I think this is a good question for everyone who has their version of a koala. I think as owners we are so critical of everything. Think about this, if you stayed somewhere else that had a perfect magical beach day in their photos, but it was kind of an overcast stormy day when you visited would be you let down? I don’t think so, as humans we understand the world is in flux. Be kind to yourself, be honest and let everyone know that the wild Koala sometimes visits and know that most people are normal and rational and wont feel upset if he doesn’t.

Q. Hi Sarah, this course has blown me away! Thank you for all your guidance, resources, attention to detail and how it’s all presented in such a lovely way. Bit of a random question. If you had a property already set up with average AirBNB reviews, post a THM redo on the property, would you just add the new pictures to the current listing and update the description/offerings/ pricing etc, or would you start afresh with a new listing and lose the reviews (both the bad and any good ones?). I saw this referenced with an Instagram account where you deleted the photos, but wondering how it applies to AirBNB. Thank you!

Oh thank you, I’m so glad your loving it — this is why we love to offer our class so much! SO! I would keep your old listing, remove all the old photos, replace with your new ones and write a new description — in which I would also say something like “this property has had a facelift in 2021” down the bottom somewhere.

Your old reviews will slide further and further down the page, and in a few months, be so far down no one will read them. It will serve you well to keep the old listing and the reviews, as it is my understanding your listing will rank higher on the airbnb search, as you will have had more stays that others with fresh listings, if that makes sense!

Q. I just can’t seem to get published?

It could just be that all the magazines you’re approaching could have similar house stories scheduled already so don’t take it to heart. Also, I find that when students are getting stuck and not achieving their goals, it’s almost always because their previous bodies of work aren’t up to scratch. Perhaps they have been rushed through, or perhaps you might need some outside help? Could a couple of days with a stylist make a difference? Something to consider!

Q. This wasn’t submitted, but emailed through, asking for my advice and general observations about the ‘AirBnb Plus’ program, due to some frustration around the photos that were taken for her listing.

Massive disclaimer!. You will see later in the class how I use Airbnb, purely just as my booking service. All my marketing and traffic comes via my Instagram and press, and it’s just a tool that makes managing my property idiot proof. I’ll show you how I do that, hang in. Another disclaimer, this class isn’t an Airbnb class, it’s for anyone renting or sharing any type of space, so I don’t promote one platform over the other. Use whatever works for you, again hang in, and later down the track I’ll talk to you more about that. And the last disclaimer, happy to offer my opinions, but they are just my opinions. I’m not affiliated with Airbnb so it is uncomfortable for me talking about their service, but I will do my best to discuss it fairly. So with all that being said, here I go.

Lots of the booking platforms are starting to offer programs like the ‘Plus’ program. I feel what they are essentially trying to do is compete with hotels for the business traveller market and the luxury traveller market. One down fall of the home sharing economy is that homes have no real expected standard like hotels do. I feel like in a way perhaps this is another go at changing that perception.

This class aims to set you all up for life. As stylists, marketers and business owners, and part of that is not only teach you how to do it, it’s also about teaching you how to make decisions for yourself moving forward. This class ends but your successful business will be evolving forever, as the world, and as booking platforms and markets change around you. Before you commit to any scheme on any platform, I would encourage you to do your research, and decide if it's a good fit for you, instead of blindly saying ‘yes’ because you got sent an invite and they have made you feel special. I have personally said no to the Plus program because you lose control over the photos and the text in your listing. I know a few photographers who have snapped for this program and they have a formula they MUST work to including showing TV’s in lounge room shots etc, which I personally would never normally do. It’s photos and text I personally would want control of. You must also have things like TV’s and at least 4 coat hangers, a luggage rack and bottles of water which I don’t want to have. And lastly I don’t need it. I am in the middle of nowhere. No one books my place because they are visiting the area, they find me via Instagram and I just use Airbnb to make the process easier.

But! Maybe you are in a city and the idea of being in the Plus listings does help your bookings in a competitive market. Maybe you are happy to trade that with losing control of your photos. Maybe you have a larger space where having the things you are required to have is no problem. I wish they would remove the bottled water requirement. The last thing the world needs is more bottled water and plastics but that's another conversation.

The point I’m trying to get to, is that there is no ‘one size fits all’ advice with these programs. It’s going to be up to you now, forever, to make decisions about your properties. Have a look at the requirements and weigh these up against what you are doing. You could also be your own scientist and trial it for 6 months and compare your earnings. I hope that helps everyone, the Airbnb Plus program won’t be the last one that comes along. The world in which we live, your audiences and our platforms will be forever changing around us, and I want you all to go forth as strong and confident decision makers and business owners doing your own research and then deciding what is best for you, not what you are told you should do.

Q. Hi Sarah, loving the course so far! Re photographers - given that photographers (and publications) lock in shoots and stories many months in advance, at what stage would you suggest reaching out? As in, if you're only at the very beginning of your journey and are just securing a property (like I am!) would you wait until you've got everything styled and ready to go onto airbnb, or reach out earlier? Thanks :)

Hi! Im so glad you love this class, I love having you in it! Yes you are correct, you need to book the good ones a long way in advance. I would say wait until you are good way into your renovation or have started styling so they can see your bones, guess when you will be done, double that — and that’s the time you should book them in advance for! The best will be visiting clients in each state a few at a time, so they will let you know the best window that works for them!



 
 

 
 
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04 Community.

As well as our school hashtag, #thehostingmasterclass — start adding the second tag #thm04 for your photography specific homework. Remember, being connected to one another, practicing, and sharing are very much a part of this journey. Don’t be shy!