10. Your downloadables.
Your Workbook — In case you’d like a fresh copy for your future properties.
Housekeeping Manual and Contract — Download mine and then adjust and amend to make it yours.
House Manual for Guests — I don’t recommend making this very fancy or expensive. Keep it as a cheap and easy printed situation because you will update it almost weekly as you move through troubleshooting. There really isn’t much point to spend heaps of money on some fancy printing just yet. Stick it on a lovely wooden clipboard, hung beautifully and it’s an easy, lovely way to display your guide with love.
Location Shoot Contract — Use this for any brands or businesses you work with where your property is used as a location. Make sure you are always organised and covered beforehand.
Kitchen Cupboard and Pantry List — These are my staples, but I know you may need more so I have included some extras you may or may not want.
Bathroom Items List — What I use at ‘Captains Rest’ and what I think your should be sure to have, and what extras you may want to have.
Cleaning Cupboard List — Same as above. This is my tested time and time again list, plus some extras you may want to include.
How to Make a Bed — I’m sure you’ll want this one. This is the link, click it, then copy the URL into somewhere safe, so you’ll always have access to it to show your housekeeping team so you can streamline everything ‘bedtime’ related. There is also a download button on the page so you can also save it to your computer or cloud if need be.
Guest Scheduled Communication — If you would like to automate the communication that is sent to your guests - and when, you can see what I use here. Feel free to modify the script to suit your property, and learn how to set up scheduled communication in Airbnb here, or if you are using another platform, in Smartbnb here.
10. Stay social.
Don’t forget to keep us in the loop. It’s after you leave here that great things begin to happen and, if you tag us - ‘@thehostingmasterclass’ and use our hashtag ‘#thehostingmasterclass’ - we can share your success with our community and help cheer you on.
To promote your property by ‘interested guests’ by ‘location’ the correct hashtags are below. My recommendation would to be to use all 3, just on posts you are really proud of, not all of them.
All
’#thehostingmasterclass’
Australia
’#thmtas #thmvic #thmnsw #thmqld #thmsa #thmwa #thmnt
Global
#thmaustralia #thmnewzealand #thmengland #thmfrance etc. (so #thm plus country name)
We also have a graduate only community forum which is key to your continued support both by us and the community around you. You can join by navigating to the forum here, and you will need to pop your email and a new password in to join. Give us a day or so to approve your membership, and check in a few times a week!
10. Your Obligations.
Besides doing so well for yourself, and helping the people you love around you doing the same, we ask that all our students including you take the Non Disclosure Agreement you have all signed at the start of this class as a condition of sign up seriously. The world has taken notice of how well all our students are doing, and our community tells me they are constantly approached by blogs, podcast, other training organisations for interviews about “how” they do what they do. We ask that you do not disclose any of the material in this class, but off course! Celebrate your success and your own methods you have developed.
An example might be that you are asked to come on as a guest to a podcast, share your journey hosting, share what you love about it — share your style and your plans for what’s next, but keep what you’ve learned here to yourself.
We support you & we are super proud!